How much is shipping?
Our shipping is usually $6.99, but we are happy to announce that we offer free worldwide shipping on orders over 39.99!
How do you ship packages?
Packages shipped from our global warehouse will be shipped using ePacket or EMS depending on the weight and size of the product. Packages shipped from our U.S. warehouse will be shipped via USPS.
Do you ship worldwide?
Yes, we do. We ship to over 200 countries worldwide. However, there are some areas that we cannot ship to. If you happen to be located in one of these countries, we will contact you.
What about customs?
We are not responsible for any customs fees once an item has been shipped. By purchasing our products, you are agreeing to have one or more packages shipped to you and may incur customs charges when the package arrives in your country.
How long does it take to ship an item?
Shipping times vary by location.
Estimated Shipping Times:
USA: 7-15 Business Days
UK: 10-20 Business Days
Australia: 10-20 Business Days
New Zealand: 10-20 Business Days
Canada: 10-20 Business Days
Italy: 10-20 Business Days
France: 10-20 Business Days
Germany: 10-20 Business Days
Europe (General): 10-20 Days
*This doesn’t include our 2-5 day processing time.
*All shipping times exclude clearance/customs delays
Slight delays may incur during busy Holiday seasons.
Important: If your package does not arrive within the estimated time, please contact us at support@coutureaura.com
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
